Affinity is confident in our products and we will do what it takes to ensure our customers have a positive experience. Therefore, if you are not completely satisfied with your services within the first 30 days, we will refund your money.


Affinity Technology Solutions LLC (“Affinity”) will offer customers a refund if they are not completely satisfied with services within the first thirty (30) days of service activation.

Guarantee applies only to monthly service fees and installation fees.

Current customers adding new services qualify to receive a refund or credit only on those newly added services.

Limited to one refund or credit per customer.

Affinity will initiate the refund or credit when all equipment associated with the new service has been returned.

Customers must notify Affinity within the 30-day window to cancel the new services to qualify for the guarantee and to avoid Early Termination Fees.