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This page will be updated periodically with news regarding Affinity’s response to COVID-19
Affinity serves commercial and residential customers in Pocatello, Chubbuck, and Inkom, and we have adopted the Federal Communications Commission’s (FCC) “Keep America Connected” pledge. This means ensuring that the communities we serve remain connected to internet and phone service as COVID-19 affects economic, educational, medical, and civic life. Affinity will do all we can to help those who need to work from home, stay in contact with loved ones, and engage in remote schooling.
At Affinity, we are taking essential precautions against the further spread of the virus including maintaining healthy hygiene, washing hands frequently, wiping down surfaces, and practicing “social distancing” – maintaining space and avoiding touching others.
We stand by our commitment of Connecting our Community, and we will do everything we can as we all work through this pandemic.
If you have any questions about this pledge or our services, please call us at (208)239-0333.
For your safety and ours, Affinity is adjusting our installation procedures to follow the CDC’s recommendations for reducing the spread of the virus. To help us in achieving a safe installation, please read the following recommendations and expectations:
Our modified installation procedures will require your assistance in the home to avoid our technicians needing to enter. To accomplish this, we will need your help to setup the router and POE inside the home. Our technicians will instruct you verbally from outside for guidance. Below is a diagram of the setup inside the home.
We greatly appreciate your cooperation during this pandemic. Please call us for any questions about these procedures or about our expanded precautions at (208)239-0333.